All salespeople can be successful with a customer whose buying needs match their sales style. SSI brings new insight to the sales process by examining the process through
several methods:
Customer Insight helps the salesperson develop a new method for understanding how to get to “yes” in the sales process. Using information generated by the SSI Sales Profile, the salesperson develops the ability to adapt to a wider variety of customers.
Managing Reactive Behavior teaches the salesperson how to turn around negative reactions by customers.
Bottom Line Coach teaches the sales manager how to get the best out of his or her team. Using SSI Team Profiles, the manager discovers unique tactics to use with each individual team member in order to ensure peak performance.